What are the possible time zone values supported by the API? I am using EST in the api headers but does it work?

#1

I am trying to create a report based on EST Time zones but it seems i am getting more data then requested above the dates.
I am using since and until and timezone set as EST.

#2

To add to this… I am setting my dates between jan 27 and jan 30… but i don’t get the incidents for 30th until i change the until to 31st. Then I see the incidents which were created on 30th.

#3

Hi Harsh,

Thanks for reaching out!

Our system supports Time Zones in the tzdata format, and you can find a list here. Note that EST isn’t valid, you would instead use America/New_York.

Could you please give that a try and let us know the results? Feel free to provide us with the equivalent cURL statement (with sensitive information redacted) and we’d be happy to take a look as well.

Regards,

Alex Engelmann
Technical Support Specialist
PagerDuty.com

#4

Why isn’t there a page on the site that explains what ‘tzdata’ format to use? I have wasted hours looking for this information.

#5

@Inactive-Member-95456797 I also have not found a list of accepted values in either your API docs or the error message that comes back. I tried using Chrome developer tools to inspect the dropdown, but that appears to use a non-tzinfo value that I guess must be mapped server-side.

Do you support all the tzinfo values on that wikipedia page?